Our process is simple. We start with a call to understand your product and design needs. We then present you with 1-2 matched, pre-vetted designers. You interview them, and your selected designer integrates directly into your team.

Our process directly targets the root causes of churn. We conduct a UX audit to identify key friction points in your app. We then redesign confusing or inefficient workflows to make the product more intuitive and valuable, making it "stickier."

We focus on shortening the "time-to-value." Our process involves mapping the user's journey to their first "aha!" moment and ruthlessly cutting every unnecessary step. We use interactive guidance and clear value propositions to pull the user through the flow.

Our designers act as embedded partners. Their process is to work with your team, not in a silo. They join your sprints, present findings to your PMs, and collaborate directly with your engineers in Figma to ensure designs are feasible and implemented correctly.

Our methodology uses "progressive disclosure." We keep the main interface clean and focused on core tasks. More advanced features are made accessible via secondary menus or expert-level controls, keeping the product simple for new users but powerful for experts.

A generalist's process is often website-focused. A SaaS designer for hire from us brings a process built around the unique SaaS lifecycle of activation, feature adoption, and retention, delivering specialized expertise.