Our process begins with a deep-dive call to understand your product, users, and goals. We then match you with a pre-vetted designer/consultant. You interview them, and once approved, they integrate directly into your team, often starting within a week.

Our process directly targets the root causes of churn. We conduct a UX audit to identify key friction points in your app. We then redesign those confusing or inefficient workflows to make the product more intuitive and valuable, making it "stickier."

We focus on shortening the "time-to-value." Our process involves mapping the user's journey to their first "aha!" moment and ruthlessly cutting every unnecessary step. We use interactive guidance and clear value propositions to pull the user through the flow.

Our experts act as embedded partners. Their process is to work with your team, not in a silo. They join your sprints, present findings to your PMs, and collaborate directly with your engineers in Figma to ensure designs are feasible and implemented correctly.

Our methodology uses "progressive disclosure." We keep the main interface clean and focused on core tasks. More advanced features are made accessible via secondary menus or expert-level controls, which keeps the product simple for new users but powerful for experts.

A generalist's process is often focused on one-time website conversions. When you hire SaaS UX consultants & designers from us, you get specialists whose process is built around the unique SaaS lifecycle of activation and retention.