A UI audit focuses on the visual interface – aesthetics, consistency, typography, and color palette. A UX audit delves deeper into the overall user experience – usability, navigation, efficiency of workflows, and emotional response. Our service combines both for a holistic view.

Our process begins with an in-depth review of your digital product against established heuristics. We then analyze key user flows, identify friction points, and document issues. The final stage is a comprehensive report with prioritized, actionable recommendations

We prioritize issues based on their impact on your business goals (e.g., conversion, retention) and their severity for the user. Our recommendations clearly outline which changes will provide the highest ROI and which can be addressed in subsequent iterations.

Yes, where possible. We can review your existing analytics (e.g., Google Analytics, heatmaps) to identify areas with high drop-off rates or low engagement. This data helps validate our heuristic findings and prioritize recommendations based on real user behavior.

You can expect concrete, detailed recommendations. These might include specific changes to button labels, revised navigation structures, suggested UI component updates, optimized content hierarchy, or redesigned user flows, all accompanied by explanations.

Our methodology relies on established UX heuristics (like Nielsen's 10 Usability Heuristics) and industry best practices. We back our observations with these principles, and when possible, with supporting evidence from analytics or user research, ensuring our findings are objective and credible.