Glossary

AI Product UX

AI Product UX designs how people understand, direct, evaluate, control and recover from probabilistic model behaviour inside a product.

  • AI product design
  • Model behaviour
  • Product UX

What AI Product UX means

AI Product UX is the design of how people understand, direct, evaluate, control and recover from probabilistic model behaviour inside a product.

It is broader than adding a chat interface and narrower than the whole AI engineering stack.

What AI Product UX covers

AI Product UX covers user work, model role, source and evidence, uncertainty, authority, evaluation and recovery.

How it appears in product decisions

  1. 01

    AI recommendation

    An AI recommendation requires a visible objective, basis, alternatives and a decision owner.

  2. 02

    AI action

    An AI action additionally needs permission, state and recovery.

Explore the AI Product UX service

Connect the definition to the design decisions behind AI behaviour in a product.