Glossary

Workflow Design

Workflow design defines how objects move through roles, rules, states, handoffs and exceptions toward an intended outcome.

  • Workflow design
  • Operating model
  • B2B software

What workflow design means

Workflow design defines how objects move through roles, rules, states, handoffs and exceptions toward an intended outcome.

It includes the operating model as well as the interface. A flowchart showing screens can miss authority, waiting, failure and recovery.

Why workflow design matters in B2B software

In B2B software, dependable workflow design makes current state, permitted action and next responsibility legible.

Make workflow responsibility clear

Talk to Tcules about making states, handoffs, permissions and recovery paths easier to understand in your product.