Workflow design
Workflow design defines how objects move through roles, rules, states, hand-offs and exceptions toward an intended outcome.
- Roles
- Rules
- States
- Hand-offs
What workflow design means
Workflow design defines how objects move through roles, rules, states, hand-offs and exceptions toward an intended outcome.
It includes the operating model as well as the interface.
How workflow design works
In Dealpath, a user searches for an existing deal before creating one, with a deliberate fallback when no record exists. The decision depends on object identity, permission and exception handling, not only a sequence of screens.
Information architecture defines the objects and relationships underneath that work. A flowchart can still miss authority, waiting, failure and recovery.
Explore workflow design
Explore Information Architecture and Workflow Design, B2B SaaS and Workflow Software, or the Dealpath workflow decision.