Insights from building products at the edge of design, engineering and AI
In-depth articles, podcasts & interviews from teams solving complexity-heavy product problems.
- ArticleEnterprise & Workflow UX
Usability testing for complex enterprise software
Enterprise users are reachable through your customers. Recruit experts, test on their own data, and design tasks that run for hours, not minutes.
- ArticleProduct Design
Search UX in Data-Heavy SaaS: Filters, Saved Views and the Zero-Results State
How search and filtering should work in a data-heavy SaaS product: three user jobs, filter rules, saved views and a zero-results state that offers a next step.
- ArticleChoosing a Design Partner
eLearning and EdTech UX design agencies: an honest shortlist for learning products
Pick the kind of eLearning design agency first, content studio or product studio, then the firm. Nine product studios grouped by learning product.
- Article
Loan Origination and Lending App UX: Application, Verification and Repayment Flows
How to design lending app flows from application to repayment, with the rules that apply at each stage and the pending and declined screens most teams skip.
- ArticleProduct Modernisation
Lab and Life-Science Software UX: Designing for Scientists and Study Teams
Lab and clinical-research software UX is built around the record: what the rules say, an audit trail checklist and a switching checklist.
- ArticleUX Audits
Ecommerce UX Audit for Magento and Shopify Stores: What to Check Before You Replatform
What to check in a Magento or Shopify store before you replatform: a checklist by shopping stage and a fix, redesign or replatform rule.
- ArticleDesign Engineering
AI design-to-code tools: what they produce, and what a design engineer still adds
Can AI turn Figma designs into production code? Three kinds of tool, what each leaves missing, and when output is a prototype, a start or shippable.
- ArticleDesign Systems
Design system as a service: how a retained design system team works, and when it beats a hire
Design system as a service: an outside team builds and runs your system while someone inside owns it. When it beats a hire, and how to exit.
- ArticleProduct Modernisation
Are vibe-coded apps scalable?
Mostly yes for the first thousand users. Wrong data, the wrong person seeing a record and runaway cost break first. Here is what to test before launch.
- ArticleDesign Engineering
Design tokens explained for product leaders
Design tokens are named design decisions that code, Figma and AI tools all read. What they fix, what they do not, and when to fund them.
- ArticleProduct Modernisation
Replatforming, refactoring or redesign: what changes for your users
Replatforming moves software to a new platform, refactoring cleans its code, redesign changes what users see. What each changes, and how to combine them.
- ArticleChoosing a Design Partner
Staffing and Recruitment Software UX: What Recruiters, Clients and Candidates Need
Staffing software has three customers in one product. A role-by-task table, an object map, and a checklist for AI matching with human review.
- ArticleDesign Engineering
UI/UX Designer vs design engineer: what they do and when your product needs one
A product designer owns the problem and the flows; a design engineer owns how the built thing feels and holds together. How they differ, and when to hire one.
- ArticleOnboarding & Engagement
Credits, limits and overage: billing and usage UX for AI features
Show cost before an action, a meter during use, warnings before the limit, a clear choice at it, and invoice lines a user can explain. Plus admin caps.
- ArticleProduct Modernisation
Software modernisation companies: how to compare them, with a shortlist
Compare software modernisation companies on user experience, continuity and working code, with cases and hiring questions for different scopes.
- ArticleChoosing a Design Partner
Best SaaS UI UX design agencies in 2026: how to choose
Compare SaaS UI UX design agencies for a first release, redesign or AI product, with case evidence and questions to settle before hiring.
- ArticleMVPs & Prototypes
How much does MVP design and development cost?
MVP development cost is hours times rate. Dev firms average $25–$49 an hour in India to $100–$149 in Canada (Clutch, 2026); a worked total and what AI changes.
- ArticleAI Agents & Copilots
AI agent governance: the admin console checklist your enterprise customers will use
Eight questions enterprise IT will ask of your AI agent, from inventory to the switch-off, and what your admin console must show for each.
- ArticleAI Agents & Copilots
Agent-friendly UI: what we saw when an AI agent operated a SaaS admin screen
What an AI agent did on a SaaS admin screen in our small hands-on test, the design rules we drew from it, and an agent-readiness check for your product.
- ArticleAI Agents & Copilots
Should an AI product replace its dashboard with chat?
Not by default. Let conversation establish what someone needs to understand, and keep the dashboard as the workspace where they inspect, compare and act.
- ArticleOnboarding & Engagement
Does your SaaS product sound like your landing page?
Write your homepage promise down, then check that onboarding, empty states, errors and the first email repeat it in the same words and voice.
- ArticleAI Product UX
How to add AI to an existing SaaS product: where it helps and what to fix first
To add AI to an existing SaaS product, pick one frequent job whose output people can check and undo, then fix its data, permissions and review first.
- ArticleDesign Systems
Design system tools for SaaS teams, grouped by the job they do
Design system tools for SaaS teams grouped by job, from tokens to adoption analytics. Decide where the source of truth lives before you buy.
- ArticleAI Product UX
How should an AI product let users choose a model?
Let users compare models on their own input, route automatically when they would rather not choose, and always show which model answered.
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