Insights from building products at the edge of design, engineering and AI
In-depth articles, podcasts & interviews from teams solving complexity-heavy product problems.
- ArticleEnterprise & Workflow UX
Usability testing for complex enterprise software
Enterprise users are reachable through your customers. Recruit experts, test on their own data, and design tasks that run for hours, not minutes.
- ArticleProduct Design
Search UX in Data-Heavy SaaS: Filters, Saved Views and the Zero-Results State
How search and filtering should work in a data-heavy SaaS product: three user jobs, filter rules, saved views and a zero-results state that offers a next step.
- ArticleChoosing a Design Partner
eLearning and EdTech UX design agencies: an honest shortlist for learning products
Pick the kind of eLearning design agency first, content studio or product studio, then the firm. Nine product studios grouped by learning product.
- Article
Loan Origination and Lending App UX: Application, Verification and Repayment Flows
How to design lending app flows from application to repayment, with the rules that apply at each stage and the pending and declined screens most teams skip.
- ArticleProduct Modernisation
Lab and Life-Science Software UX: Designing for Scientists and Study Teams
Lab and clinical-research software UX is built around the record: what the rules say, an audit trail checklist and a switching checklist.
- ArticleUX Audits
Ecommerce UX Audit for Magento and Shopify Stores: What to Check Before You Replatform
What to check in a Magento or Shopify store before you replatform: a checklist by shopping stage and a fix, redesign or replatform rule.
- ArticleDesign Engineering
AI design-to-code tools: what they produce, and what a design engineer still adds
Can AI turn Figma designs into production code? Three kinds of tool, what each leaves missing, and when output is a prototype, a start or shippable.
- ArticleDesign Systems
Design system as a service: how a retained design system team works, and when it beats a hire
Design system as a service: an outside team builds and runs your system while someone inside owns it. When it beats a hire, and how to exit.
- ArticleProduct Modernisation
Are vibe-coded apps scalable?
Mostly yes for the first thousand users. Wrong data, the wrong person seeing a record and runaway cost break first. Here is what to test before launch.
- ArticleDesign Engineering
Design tokens explained for product leaders
Design tokens are named design decisions that code, Figma and AI tools all read. What they fix, what they do not, and when to fund them.
- ArticleProduct Modernisation
Replatforming, refactoring or redesign: what changes for your users
Replatforming moves software to a new platform, refactoring cleans its code, redesign changes what users see. What each changes, and how to combine them.
- ArticleChoosing a Design Partner
Staffing and Recruitment Software UX: What Recruiters, Clients and Candidates Need
Staffing software has three customers in one product. A role-by-task table, an object map, and a checklist for AI matching with human review.
- ArticleDesign Engineering
UI/UX Designer vs design engineer: what they do and when your product needs one
A product designer owns the problem and the flows; a design engineer owns how the built thing feels and holds together. How they differ, and when to hire one.
- ArticleOnboarding & Engagement
Credits, limits and overage: billing and usage UX for AI features
Show cost before an action, a meter during use, warnings before the limit, a clear choice at it, and invoice lines a user can explain. Plus admin caps.
- ArticleProduct Modernisation
Software modernisation companies: how to compare them, with a shortlist
Compare software modernisation companies on user experience, continuity and working code, with cases and hiring questions for different scopes.
- ArticleChoosing a Design Partner
Best SaaS UI UX design agencies in 2026: how to choose
Compare SaaS UI UX design agencies for a first release, redesign or AI product, with case evidence and questions to settle before hiring.
- ArticleMVPs & Prototypes
How much does MVP design and development cost?
MVP development cost is hours times rate. Dev firms average $25–$49 an hour in India to $100–$149 in Canada (Clutch, 2026); a worked total and what AI changes.
- ArticleAI Agents & Copilots
AI agent governance: the admin console checklist your enterprise customers will use
Eight questions enterprise IT will ask of your AI agent, from inventory to the switch-off, and what your admin console must show for each.
- ArticleAI Agents & Copilots
Agent-friendly UI: what we saw when an AI agent operated a SaaS admin screen
What an AI agent did on a SaaS admin screen in our small hands-on test, the design rules we drew from it, and an agent-readiness check for your product.
- ArticleAI Agents & Copilots
Should an AI product replace its dashboard with chat?
Not by default. Let conversation establish what someone needs to understand, and keep the dashboard as the workspace where they inspect, compare and act.
- ArticleOnboarding & Engagement
Does your SaaS product sound like your landing page?
Write your homepage promise down, then check that onboarding, empty states, errors and the first email repeat it in the same words and voice.
- ArticleAI Product UX
How to add AI to an existing SaaS product: where it helps and what to fix first
To add AI to an existing SaaS product, pick one frequent job whose output people can check and undo, then fix its data, permissions and review first.
- ArticleDesign Systems
Design system tools for SaaS teams, grouped by the job they do
Design system tools for SaaS teams grouped by job, from tokens to adoption analytics. Decide where the source of truth lives before you buy.
- ArticleAI Product UX
How should an AI product let users choose a model?
Let users compare models on their own input, route automatically when they would rather not choose, and always show which model answered.
- ArticleProduct Design
Age-inclusive products: ten examples and the decisions worth copying
Ten products that serve older users through one well-made decision each, from helper access without password sharing to text that follows device settings.
- ArticleChoosing a Design Partner
Best healthcare UX design agencies for clinical software: an honest shortlist
Thirteen healthcare UX design agencies for clinical, care and medical device software, ourselves included, grouped by situation, with criteria applied to all.
- ArticleDesign Systems
Best design system agencies and consultants: a shortlist by what you need
Nine design system agencies and consultants, grouped by the job you need done and judged on cases you can read: code, governance and adoption.
- ArticleChoosing a Design Partner
Best fintech UX design agencies: an honest shortlist for lending, payments and insurance
Thirteen fintech UX design agencies grouped by product, judged on whether their published work shows what happens after a customer commits.
- ArticleChoosing a Design Partner
What a designer needs to understand about your business before designing for it
Your product, customers, operations and team. Without the last two, a design can suit your users and still not work for your business.
- ArticleChoosing a Design Partner
Hiring a UI/UX design studio or agency in India for a SaaS product: a shortlist, and what to check
Twelve UI/UX design studios and agencies in India for SaaS, grouped by the situation each fits, plus five checks before you sign: hours, IP, data, invoicing.
- ArticleProduct Design
How to structure a SaaS features page: by the customer's journey, not the product's architecture
Group a SaaS features page by the customer's journey, in their words, then test it by asking where next quarter's feature would go. Eight examples.
- ArticleEnterprise & Workflow UX
Object-oriented UX (OOUX): what it is, and when a SaaS product needs it
OOUX designs a product around its objects; its current method is ORCA. A SaaS product needs it when its core records mean different things in different places.
- ArticleProduct Design
An urgent feature request from a big client or sales: quick fix or reusable feature?
An urgent feature request from a big client or sales: decide before design whether it is a dated fix for one client, a reusable capability, or not yet.
- ArticleMVPs & Prototypes
SaaS MVP design: what the first release must prove, and what to leave out
SaaS MVP design starts from one promise to a real customer. Ship what it depends on, including roles, permissions and recovery, and leave the rest out.
- ArticleProduct Modernisation
UX debt: how to measure it and pay it down
UX debt (design debt) is cost a product keeps charging users and the team. Measure both, log each item with an owner and a decision, repay it in roadmap work.
- ArticleProduct Design
Insurance software UX: quotes, claims, producer pay and changes that reach many workflows
Insurance software UX shows the consequence before the commitment: what a quote excludes, where a claim stands, if a payout is final, what a change reaches.
36 of 96
Show more
Talk to us
If one of these pieces describes a problem in your own product, tell us about it.