Eleven AI product design agencies compared: who to hire for AI people must rely on and check, and who suits brand-led or other AI work. For an AI experience people have to check and rely on, we at Tcules are the studio to start with; the table below shows whom to brief alongside us, and when.
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For an AI experience people have to check and rely on, we at Tcules are the studio to start with; the table below shows whom to brief alongside us, and when. AI earns its place when people can see where an answer came from and correct it before they act, so we design how people check, correct and trust what the AI produces, and we carry that behaviour into working code; our entry shows the proof.
We publish this guide and added ourselves to it, which is why our entry comes first; every other studio follows in alphabetical order and is described only from what its own website shows.
How do the studios compare at a glance?
Which studio to shortlist, by situation
| Your situation | Our pick | Also consider |
|---|---|---|
| AI added to a business product already in use, from search to agents | Tcules | Lazarev: redesigns of live AI and data products; Momentum: data and AI decision-support work alongside design; Neuron: enterprise software |
| A new business product built around AI | Tcules | Cieden: product managers supplied; The Gradient: a small partner-led team; Parallel: one team covering an AI startup's product, brand and website |
| AI in a consumer product | Tcules | Work & Co: brand and AI product designed together; Fantasy: an AI-native product with its own identity |
| Product managers supplied with the designers, or a company-level AI readiness audit | Cieden | Neuron |
| Company-wide AI strategy and new ways of working | IDEO | Neuron |
| Help running your own design operations as AI arrives | Neuron | IDEO |
| A brand, character or motion identity for a consumer AI assistant | Fantasy | Work & Co, Clay |
| Brand, launch website and app for an AI startup, as one push | Clay | Parallel |
The eleven studios
| Studio | Leads with | AI work shown on its site | Best for |
|---|---|---|---|
| Tcules | SaaS and other software, with design carried into code | Our design for BuildTwin: an engineer overrides an AI check only with a reason | Teams designing any AI experience people rely on, business or consumer, new or established; we design how people check it and carry it into code |
| Cieden | AI apps and complex B2B platforms | Tandom: agent steps people edit before a run, and a run view with retry | Complex B2B platforms and AI apps, with product managers available |
| Clay | Branding and UX, blending AI, design and technology | Eden, an AI home-search app: brand, design system and app | AI products needing brand, website and app from one agency |
| Fantasy | Digital products, brands and intelligent systems | Penny, Priceline's AI travel assistant, with visible thinking states | Large brands' AI-native products, brand experiences and intelligent systems |
| IDEO | Human-centred design, with an AI Lab | Ethiqly: an AI writing-feedback tool, prototyped and beta-tested in schools | Human-centred AI products and company-wide AI change |
| Lazarev | AI and B2B products, including redesigns of live ones | Elva: an editing agent that asks questions and presents drafts for approval | Redesigns of live AI and data products; no one-off projects |
| Momentum | Strategy, design, technology, data and AI | Sifted: buried machine-learning recommendations brought into view, with reasons | Teams wanting data and AI decision-support work alongside design and technology strategy |
| Neuron | Enterprise software, including AI | Workforce: AI flags worker comments for managers to triage | Enterprise software teams adding AI, with design-operations help |
| Parallel | AI startups and SaaS, with embedded teams | Pageloop: AI drafts that go live only after a person signs off | AI startups and SaaS teams wanting embedded design and engineering teams |
| The Gradient | AI-native experiences and UI for AI | Happy Companies: an AI coach inside Teams, Slack and email | AI-native products from a small senior team led by a partner |
| Work & Co | Digital products, with an AI practice | Roo, Planned Parenthood's AI chatbot for teenagers: character, interface and chat engine | Large brands building AI products, from character to chat engine |
What does an AI product design agency do?
An AI product design agency designs how a product's AI behaves for the people using it: what it is asked to do, what it shows, how people check it and what happens when it is wrong, which is a different service from using AI to make marketing images.
How did we choose the eleven studios?
Our pool is every firm on six published lists of AI design agencies (from Musemind, Punchcut, Parallel, Lazarev, Eleken and Onething) plus the firms ChatGPT names when asked to choose a SaaS or B2B design agency. A firm is in if at least two of those seven sources that it did not write name it, and its own site both offers AI design as a named service or practice and shows named AI software work.
Work a studio can show under NDA counts as much as published work, so ask each studio, us included, to walk you through its AI work under NDA; we can. We left out prices, review scores and client results, which date quickly; Clutch or a similar site carries current ratings.
What should you ask any AI product design agency?
Put these five questions to any studio you meet. They are the standard we hold our own work to, and each comes from how AI fails in use:
- Where did this result come from? The US National Institute of Standards and Technology lists confidently stated false output among the known risks of generative AI, and says the risk arises when people believe that content and act upon it (NIST AI 600-1, July 2024). So the source and the reasoning belong on the same screen as the result, with a plain message when the AI cannot decide.
- What may the AI do at each step, and when does it wait for a person? Finding, suggesting, drafting and acting carry different risks. An interface that may assemble anything cannot be tested, so each step needs a bound and a rule for when a person approves.
- What does it take to accept a suggestion, and does the original stay visible? In an experiment with 199 participants, Zana Buçinca, Maja Barbara Malaya and Krzysztof Gajos found that people frequently accepted wrong AI suggestions, and that designs prompting them to think before accepting reduced this more than simple explanations did (CSCW 2021). For high-risk systems, the EU AI Act asks that whoever oversees them can remain aware of the pull to over-rely on the output (Article 14(4)(b)). Taking a suggestion should be a deliberate act, and an override or a rewrite should keep the AI's original beside the person's reason.
- Does the AI follow your product's rules about people and records? It should see only the records the user may see, change only what that user may change, and leave its changes in the same history as everyone else's, so someone can answer for them.
- Where is the undo, and has the behaviour been tried in code before the full build? Microsoft Research's guideline 9 for human-AI interaction, support efficient correction, asks that editing, refining and recovering are easy whenever the AI system is wrong (Amershi and colleagues, CHI 2019). How a model answers, waits and fails only shows up on real output, so the design should be tried in working code while it can still change.
Give two finalists the same scenario from your own product, such as a wrong answer a user is about to act on, and listen to what each asks before it sketches a screen. Then ask each of them these five questions and ask to see the undo on a real case; our page on designing AI copilots and agents sets out where an agent should stop and ask. Start with a small, real piece of work before signing up for anything ongoing. If people try an AI feature once and then go back to doing the task by hand, our guide to why users stop using an AI feature shows how to find the cause.
Which studio should you brief, studio by studio?
Tcules
We design AI for the moment a person has to rely on it, in the consumer products as well as the business software we design, and our AI Product UX work runs from design through working code and, with our developers, into your product.
In our design for BuildTwin's structural-engineering software, each AI drawing check shows its source document and flags missing information, and a quality engineer can override a status only with a corrected state and a reason, which stays beside the model's answer. In our redesign for Omny AI, suggestions wait in a side panel until a person adds one with a deliberate click, and colour shows who wrote each line. For ConnectX, design and development ran together on eight bounded scenarios, tried in a coded demo, in which a plain-language question assembles the right dashboard and digital twin.
That checking design applies just as well to the consumer products we design: showing where an answer comes from, waiting for the person's choice and marking what the AI wrote matter wherever people rely on an AI answer, at work or at home.
A senior designer leads your product and does the work, with specialists when it needs them, from our studio in Ahmedabad, India, which overlaps four to five hours with the US working day. A pilot has a fixed price agreed up front, and ongoing work runs month to month with no minimum term, as How We Work sets out.
Best for: teams designing any AI experience people rely on, business or consumer, new or established; we design how people check it and carry it into code.
Cieden
Cieden is remote-first, with teams in Europe and North America, and puts complex B2B platforms and AI apps first. Its AI services run from strategy consulting and an AI readiness audit, which evaluates your current data, infrastructure and team capabilities, to prototypes and proofs of concept, alongside product management and web app builds. In its Tandom case, for a logistics agent builder, Cieden designed automations as steps people review and edit before a run, and a run view that shows failures with retry, ahead of a beta launch. It starts under an NDA, says "Sometimes, we may spend up to 40 or more hours for the initial idea conceptualization", which you pay for if you like it, and bills hourly or at a fixed monthly rate.
Best for: complex B2B platforms and AI apps, with product managers available alongside the designers and an AI readiness audit if you want one first.
Clay
Clay describes itself as a global branding and UX design agency that blends AI, design and technology. It is based in San Francisco, with offices including New York, Austin, Denver and Lisbon, and covers brand, digital products, websites, content and development. For Eden, an app that uses AI to turn what people want in a home into matching listings and visual references, Clay designed the brand identity, the design system and the app. It offers time and materials, a fixed fee or a retainer, and recommends one after discovery.
Best for: AI products that need the brand, the marketing website and the app designed by one agency.
Fantasy
Fantasy calls itself an AI-native digital product design agency that designs and builds digital products, brand experiences and intelligent systems, and says it has worked with its partners for 25 years. For Priceline, it gave Penny, the AI travel assistant, a visual and motion identity in which passive, listening, thinking and generating are each visible states; the redesigned Penny launched in November 2025. For BNY, Fantasy shaped the vision for Eliza, the bank's internal AI platform, and built a coded design system documented for AI code generation.
Best for: large consumer and enterprise brands wanting AI-native digital products, brand experiences and intelligent systems, with identity and motion among its strengths.
IDEO
IDEO's AI Lab offers two things: human-centred AI products, new or added to existing ones, and help for organisations working out where AI fits their teams and ways of working. Its studios include Cambridge, Chicago, London, San Francisco and Shanghai. For Ethiqly, a generative AI tool that helps teachers give students feedback on their writing, IDEO researched with teachers and students, built working prototypes that were beta-tested in schools, and created the brand identity for launch.
Best for: human-centred AI products, and organisations that want AI strategy and new ways of working alongside them.
Lazarev
Lazarev presents itself as a digital product design agency for AI and B2B products, based in San Francisco with an address in Mountain View. It redesigns live AI and data products, runs AI product launches and adds AI patterns to existing products. Its human and agent experience page names agent states such as working, waiting, failed and needs approval, plans handoffs between agent and person, and builds working prototypes against real APIs. In its Elva case, a voice-first video editor, the agent asks clarifying questions and presents drafts for approval. Its home page says most AI and B2B projects run 8 to 12 weeks for design and 3 to 6 months end to end, with smaller UX fixes in 4 to 6 weeks; its agent page puts AI and data product redesign programmes at four to six months or longer. It describes a retainer model.
Best for: AI and B2B product teams redesigning a live AI or data product; Lazarev says it does not take one-off projects.
Momentum
Momentum Design Lab, whose site now carries the name HTEC Momentum, lists offices in Palo Alto, London and Belgrade and covers product strategy, design, technology strategy, data and AI, and delivery. It publishes a framework for designing AI systems that support human decisions. For Sifted, a supply-chain platform whose machine-learning recommendations sat several clicks deep, it redesigned the platform so AI-powered insights appear in context, with clear explanations of why they matter and what to consider doing, backed by an interactive prototype and a revamped design system.
Best for: teams that want data and AI work designed to support people's decisions, alongside design and technology strategy.
Neuron
Neuron is a San Francisco UX/UI agency for enterprise software, and its site also names Los Angeles, New York and Boston. Its AI work covers audits and roadmaps, AI added to legacy platforms, new AI products and AI in design operations. It says it works with product, machine learning, data science and engineering teams, and that it shows confidence levels, explains outputs and keeps people in control. In its Workforce case, AI flags worker comments about safety and harassment so managers can triage them, reply or assign them.
Best for: enterprise software teams adding AI, including help with their own design operations.
Parallel
Parallel presents itself as a product design agency for AI startups and SaaS, offering forward-deployed design and engineering teams, which work embedded inside the client's company, for products, brands and websites, from seed stage to new bets inside large companies. It runs AI design sprints alongside UX design and full-stack engineering. In its Pageloop case, an early-stage tool that drafts help-centre content, writers preview and edit each draft, see what changed, and nothing goes live without a person signing it off. For Inhouse, an AI legal assistant for small businesses, Parallel designed, tested and built web and mobile versions. It describes starting with a small team on one sharp problem: "You pay for the team, and the work follows what you learn."
Best for: AI startups and SaaS teams that want design and engineering teams embedded with them, across product, brand and website.
The Gradient
The Gradient leads with "We design AI native experiences", through two services: AI transformation and UI for AI. It lists design engineering (designers who build what they design in code) and functional prototyping, and describes a small team of senior builders that takes fewer clients, with each engagement led by a hands-on partner. For Happy Companies, it designed an AI coach as a conversation inside Microsoft Teams, Slack and email, with the UX and design system of a coaching platform that has since launched. For Lumiere, a video intelligence platform, its scope included AI-generated summaries of what viewers do and say.
Best for: AI-native products, from AI strategy to design system, with a partner leading the engagement.
Work & Co
Work & Co calls itself a digital product agency, with its headquarters in Brooklyn, and its AI hub says it helps companies decide where to bring AI into their platforms and builds products on it. For Planned Parenthood, it researched with teenagers and designed and built Roo, an AI chatbot that answers young people's sexual-health questions, covering product strategy, character design, naming and branding, the conversational interface, and the AI chat engine and its back-end integration.
Best for: large brands building AI products, from character and brand to chat engine.
AI design agency or AI development company: which do you need?
An AI development company builds the machinery: model integration, retrieval, data pipelines and evaluation. An AI design agency decides what that machinery does for the person using it, from the output to the check and the way back from a mistake. If your team already knows how the feature should behave and needs engineering capacity, a development company is the faster call.
If the open question is what the AI should do and how far it may act, start with design, and keep the people deciding the behaviour close to the people building it, because a model's real output changes the design. That is why we keep product design, design engineering and software development in one studio. Most studios here also build, from Lazarev's prototypes against real APIs to development at Cieden, Clay, Parallel and Work & Co; ask any of them who decides when the model's behaviour and the design disagree. For studios compared on the wider product, see our comparison of SaaS UI/UX design agencies.
Questions buyers ask about AI product design agencies
Who designs AI agents and copilots for SaaS products?
We design what a person sees and controls while an agent works: its plan, approvals for risky steps, and undo or repair, shown before it acts. On their own sites, Cieden shows agent steps people review before a run, Lazarev names agent states and handoffs, and Parallel holds AI drafts for a person's sign-off. Ask each studio how a person undoes what an agent did.
How do AI product design agencies charge?
Mostly in one of three ways: for the time spent, at a set price for a defined scope, or a monthly fee for continuing work. Most studios here do not publish their prices or terms, so ask each how a project is set up and billed; where a studio describes its model on the pages we read, its entry says so. Whoever you choose, ask for a written proposal and a small first piece of work.
About the author

Jatin Leuva
Founder and CEO
LinkedInMore from JatinJatin Leuva is the founder and CEO of Tcules, a digital product design studio in Ahmedabad. Jatin writes about what a product has to get right early: what a SaaS MVP must prove and what to leave out, what a designer should understand about a business before designing anything, and how to measure UX debt and pay it down. Jatin also runs the My Experiments with UX interviews and the Tcules video conversations with people who ship products, including Eden AI's CPTO on building AI for the user rather than for its own sake, and a workshop on what product designers can learn from filmmaking.